GET IN TOUCH

We would be happy to assist you with any other queries related to our products and services.

Customer Care Helpline

+91 9949809009

(10AM to 6PM)


Order Related Query?

Email Us: [email protected]


Feedback Related Queries

Email Us: [email protected]


Dealership Related Queries

Email Us: [email protected]

FREQUENTLY ASKED QUESTIONS

HOW DO I PLACE MY ORDER?

Step 1: Click on the Category of your choice.
Step 2: Click on SHOP NOW.
Step 3: Click on ADD TO CART.
Step 4: Click on CHECKOUT where you must complete the details of your order
and place your order successfully.
If you have any further questions, you can call our helpdesk +91 9949809009 (10am to 6pm IST)

By When Can I Expect The Delivery Of My Order?

For India orders – All domestic orders are processed within 1 business day. You can expect delivery of the order within 3-7 business day. For locations which are in the interiors or in difficult coverage area, this may take between 10-12 working days.

What Is Your Online Order Return Policy?

We believe strongly in our products and their quality and want you to be completely happy with your purchase. If you are disappointed in any way we would like to know. Please see our terms. 

how do i cancel my order?

Cancellation before shipment: You may cancel your order by going to your Account section and clicking on cancel order.
Cancellation post shipment: Please contact our Customer Care on +91 9949809009 (Timings: 10am-6pm IST) and we will be happy to help you with your order cancellation.

How will i Get refund for my cancelled orders?

Please refer to our Returns and Refunds Policy to understand if your order qualifies for a return. For pre-paid orders that have not yet been shipped, your order can be cancelled from My Account section. The Refund amount will reflect as per your bank guidelines which is usually within 7-10 business days.
For all orders that have been delivered, we do not entertain Return requests unless the order qualifies as per our Returns and Refunds Policy. For any such requirements, please call our Customer Care on +91 9949809009 (Timings: 10am-6pm IST) or email us at [email protected]

What measures foe Zinda Tilismath take to ensure the quality of our products?

We at Zinda Tilismath are fully dedicated to our customers' satisfaction. Rest assured that Zinda Tilismath products available on our website are 100% genuine and authentic.

IS it safe to order products on Zinda Tilismath website using my debit or credit card?

We use the CashFree Secure payment gateway for all card payments and also for Netbanking. These are standard secure payment methods so that we can ensure that all your online transactions with us are processed in an extremely safe manner. The 3D Secure password is an additional password that you'll be asked to enter after in your card details on the payment page. You'll be redirected to your individual bank's page where you'll have to enter the Verified by Visa password for Visa cards or Secure Code password for MasterCard cards. Your card-issuing bank will give this password to you and you should have this password prior to shopping on our site.

FOR ADDITIONAL INFORMATION

CONTACT US FOR ANY QUESTIONS

    KARKHANA ZINDA TILISMATH

    HEADQUATERS

    Zindatilismath Building,
    ZT Road, 2-3-728, Amberpet,
    Hyderabad – 500013 (Telangana)- INDIA